Ignitis Innovation in collaboration with Inion – Lithuanian solar monitoring and control solutions provider has started a pilot project to better understand the availability and technical feasibility of B2C PV solar plant remote monitoring and maintenance dispatch solutions. By utilizing the solution PV owners have a more convenient access to plant monitoring data in real time and local language and Ignitis gains an oversight of all connected objects in one view/portfolio to remotely track the status of all plant sites, compare generation, detect errors remotely and be able to provide better customer service.
Remote monitoring is an important (and will be increasingly essential) addition to B2C solar installation business not only as it helps customers understand their generation effectiveness, track the financials/payback of PV ownership but also because Ignitis, by accessing and analysing more customer PV performance data can provide a better service, convenience and “peace of mind” for all customers as well as extend customer relationship beyond one-time sale of hardware. Using such system general module, connection or inverter errors can be detected remotely and early, without a need for primary inspection visit, fixed sooner and possibly cheaper. Also, low efficiency of generation due to other reasons can be detected and investigated remotely and improvements offered to customers.
The testing of a solution for private PV monitoring hardware and software will involve up to 20 new Ignitis PV plant owners and is planned to run through summer and autumn up until December 2021.
If you want to know more about the project please contact us at - firstname.lastname@example.org